Certificate Revocation and Appeals Policy

eFoodhandlers will conduct periodic checks of site logs looking for evidence where the customer may not have followed the requirement to take the course independently.

Depending upon the findings, a customer may have their Certificate revoked or invalidated. Such action will be followed by email noting the action taken. If the customer disputes this action, they may direct their case to the Certificate Manager (CM) for review. The CM will review all materials presented and render a finding within one week of the request. The action of the CM will be final.

Be aware, that county health officials or employers may require us to apprise them of such actions.